Legal Notice

Last updated: 19 October 2026

Business information

Totsy is an online retailer of STEM toys and educational products, operated by:

Legal business name: Totsy Store
Trading name: Totsy
Business type: Registered company
Email: totsyonline@gmail.com
Website: www.totsy.co.za

Website use

By using this website, you agree to use it lawfully and respect the rights of other users. You may not interfere with its operation, attempt unauthorised access or use its content for fraudulent purposes.

Product information and pricing

We take reasonable care to keep product descriptions, images, prices and availability accurate. Colours may appear differently on different screens.

Prices are displayed in South African rand. Applicable taxes and any additional delivery charges will be disclosed before checkout.

If a material error affects your order, we will contact you to resolve it. Any cancellation or refund will be handled in accordance with applicable law.

Orders and fulfilment

Some products may be dispatched directly by third-party fulfilment partners. Totsy remains responsible for its obligations to customers; supplier arrangements do not limit your consumer rights.

Delivery estimates, return conditions and refund procedures are set out in our Shipping Policy and Returns & Refund Policy.

Product safety

Follow the age recommendations, instructions and safety warnings supplied with each product. Adult supervision is required where indicated. Products containing small parts must be kept away from children under three years.

Intellectual property

Website content, branding, logos, images and designs are owned by Totsy or used with permission, unless otherwise stated. Unauthorised commercial reproduction or distribution is prohibited. Third-party trademarks remain the property of their respective owners.

Third-party links

This website may link to external websites. Those websites operate independently and have their own terms and privacy practices. A link does not necessarily indicate our endorsement.

Privacy

Our collection and use of personal information are explained in our Privacy Policy. Please review that policy for information about your data and your rights.

Liability and consumer rights

Nothing in this notice excludes or limits any liability, guarantee, remedy or consumer right that cannot lawfully be excluded or limited.

This notice must be read together with our Terms & Conditions, Privacy Policy, Shipping Policy and Returns & Refund Policy.

Governing law and complaints

This website and transactions with Totsy are governed by the laws of South Africa, subject to any mandatory protections that apply.

Please direct questions or complaints to [support email]. Nothing in this notice prevents you from approaching a competent regulator, ombud, tribunal or court.